Official Document · Updated 1 January 2026

Starbuck 88 Privacy Policy – Personal Data Protection for Malaysian Players

At Starbuck 88, your privacy is more than a legal obligation – it is our genuine commitment. This document transparently explains how we collect, use, store, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.

Last Updated: 1 January 2026 Malaysia PDPA 2010 Applicable in Malaysia 256-bit SSL
PDPA 2010
Fully Compliant
No Data Selling
Your Data Is Secure

Starbuck 88's Privacy Commitment to Malaysian Players

Six core principles governing how we handle your personal data

Minimum Data Collection

Starbuck 88 only collects data that is strictly necessary to operate our services — no excess data is collected without a clear and legitimate purpose.

Bank-Grade Encryption

All data transmitted between your device and our servers Starbuck 88 is protected with 256-bit SSL encryption – the same security standard used by Malaysia's leading banking institutions.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. Our team will process each request within 14 business days.

No Sale of Data to Third Parties

Starbuck 88 has never and will never sell, rent, or trade your personal information to any third party for marketing or any other purpose.

Malaysia PDPA Compliance

All our data handling practices are designed and audited to ensure full compliance with the Personal Data Protection Act 2010 and related regulations in Malaysia.

Immediate Breach Notification

Should any security incident occur that may affect your data, Starbuck 88 committed to notifying you within 72 hours in line with industry best practices.

This Privacy Policy ("Policy") describes our personal data protection practices Starbuck 88 ("we", "Platform") in relation to the personal data you ("User", "Member") provide or that we collect when you use our platform in Malaysia.

We respect the privacy rights of every Malaysian player who trusts Starbuck 88. This Policy is written in plain language so you can genuinely understand how your data is handled — not just another lengthy document no one reads. If anything is unclear, please reach out to us directly.

1

Introduction & Scope of This Policy

Starbuck 88 is an online entertainment and gaming platform that has been operating and serving Malaysian players since 2018. This Privacy Policy applies to all users who access our platform via website, mobile app, or any other digital channel we operate.

  • This Policy is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA).
  • This Policy covers all personal data you provide during registration, platform use, financial transactions, and interactions with our support team.
  • By using the platform Starbuck 88, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.
  • This Policy is to be read together with Terms & Conditions and our Responsible Gaming Policy.
2

Types of Personal Data We Collect

Starbuck 88 only collects data necessary to provide, operate, and improve our services. Below is a full overview of the data we may collect:

Data Category Specific Data Types Mandatory / Optional
Personal Identity Full name, date of birth, MyKad/passport number, gender Mandatory
Contact Information Malaysian phone number, email address, mailing address Mandatory
Financial Data Bank account details, e-wallet numbers (TnG, GrabPay, ShopeePay, Boost, DuitNow), transaction history Mandatory
Technical Data IP address, device type, browser, operating system, access logs Automatic
Gaming Data Betting history, preferred games, VIP activity, reward points Automatic
Communication Data Customer support chat records, feedback, and complaints Where Applicable

Credit or debit card numbers are not stored on our servers Starbuck 88. Card transactions are processed directly through separate accredited payment gateways.

3

How We Collect Your Personal Data

  • During Account Registration: You provide basic information such as your name, Malaysian phone number, email, and date of birth to create an account Starbuck 88 yours.
  • During the KYC Process (Identity Verification): To process your first withdrawal or large withdrawal amounts, we require a copy of your MyKad or passport to verify your identity in compliance with anti-money laundering (AML) requirements.
  • During Financial Transactions: Bank account details and e-wallet numbers for Touch 'n Go, GrabPay, ShopeePay, Boost, or DuitNow are collected when you make your first deposit or withdrawal.
  • Automatically During Platform Use: Technical data such as IP address, device type, and platform activity history is collected automatically via cookies and related tracking technologies.
  • Through Customer Support Interactions: When you contact our support team via live chat, WhatsApp, or email, those communication records are retained for quality assurance and issue resolution purposes.
  • From Third Parties: In certain cases, we may receive information from payment service providers or identity verification agencies that we have engaged.
4

How We Use Your Personal Data

Starbuck 88 uses your personal data only for the legitimate purposes stated below. We will not use your data for any other purpose without your prior consent:

  • Creating and managing your member account on the platform Starbuck 88.
  • Processing deposits via methods such as Touch 'n Go eWallet, DuitNow, FPX (Maybank2u, CIMB Clicks), GrabPay, ShopeePay, and Boost, as well as withdrawals to your bank account or e-wallet.
  • Verifying your identity (KYC) to fulfil anti-money laundering (AML) legal obligations in Malaysia.
  • Providing customer support, resolving complaints, and responding to your enquiries.
  • Sending important notifications about your account, transactions, policy changes, and promotions you are eligible for (you may unsubscribe from promotional messages at any time).
  • Analysing platform usage patterns to improve the user experience, platform performance, and develop new features that are more relevant to Malaysian players.
  • Monitoring activity to detect and prevent fraud, money laundering, and violations of our terms of use.
  • Complying with applicable Malaysian legal and regulatory obligations.
5

Data Sharing with Third Parties

Starbuck 88 does not sell your personal data to anyone. Data sharing occurs only in the limited circumstances set out below.

  • Payment Service Providers: Approved payment gateway providers receive the transaction information required to process your deposits and withdrawals. They are bound by strict confidentiality agreements.
  • Game Providers: Minimum information required to run games may be shared with licensed game providers such as PG Soft, Pragmatic Play, and Evolution Gaming.
  • Malaysian Authority: Where required by law, court order, or official investigation by Malaysian authorities, we may be obligated to disclose certain information.
  • Internal Analytics Services: Aggregated (anonymised) data may be used for internal analytics to understand overall platform usage patterns.
  • Business Transfer: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of that process. You will be notified in advance.
6

Data Security Measures

Starbuck 88 continuously invests in security infrastructure to ensure your personal data remains protected at all times:

256-bit SSL Encryption
All data in transit
2-Factor Authentication
An additional layer of security
Secure Servers
ISO-certified data centres
24/7 Monitoring
Real-time threat detection
  • Data stored on our servers is protected with encryption at the database level.
  • Access to users' personal data is restricted to staff who require it on a need-to-know basis (least privilege principle).
  • Internal security audits and vulnerability assessments (penetration testing) are conducted on a regular basis.
  • All staff Starbuck 88 who handle personal data are required to sign confidentiality agreements and undergo data protection training.
7

Data Retention Period

  • Active Account Data: Retained for the duration your account is active, plus the period required by Malaysian law following account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian tax and AML legal requirements.
  • Support Communication Records: Retained for 3 years for record-keeping and service quality audit purposes.
  • Technical Data (Logs): System logs are retained for 90 days for security and technical troubleshooting purposes.
  • When data is no longer needed and there is no legal obligation to retain it, it will be securely deleted or anonymised.
8

Your Rights as a Data Subject

Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by Starbuck 88:

Right of Access

You have the right to request and receive a copy of the personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If your personal data is inaccurate or out of date, you have the right to request a correction. You can update basic information directly in your account settings.

Right to Erasure

You may request the deletion of your personal data under certain circumstances, subject to our legal retention obligations.

Right to Object to Processing

You may object to the processing of your data for direct marketing purposes at any time by sending us an email.

Data Portability Rights

You have the right to receive your personal data in a machine-readable format for transfer to another service provider if required.

Right to Unsubscribe

You may opt out of receiving marketing communications from Starbuck 88 at any time via the unsubscribe link in our emails or by contacting our support team.

To exercise any of the above rights, contact our Data Protection Officer at privacy@starbuck88.ws by including your full name and account number for identity verification purposes.

9

Cookie & Tracking Technology Policy

Starbuck 88 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:

  • You can manage cookie settings through your browser settings. However, disabling essential cookies may affect platform functionality.
  • We do not use third-party cookies to track your activity on other websites without your knowledge.
10

Child Data Protection

Starbuck 88 is a platform intended solely for individuals aged 18 and above. We do not knowingly collect any personal data from children under the age of 18.

  • If we discover that personal data from a child has been collected without valid parental or guardian consent, we will promptly delete that data and close the associated account.
  • Parents or guardians who discover that their minor child has registered on our platform are requested to contact us immediately at privacy@starbuck88.ws.
11

Amendments to This Privacy Policy

  • Starbuck 88 reserves the right to modify this Privacy Policy at any time to reflect changes in law, technology, or our business practices.
  • Any material amendments will be communicated to you via email and/or in-platform notification at least 14 days before they take effect.
  • The "Last Updated" date at the top of this document will be revised whenever an amendment is made.
  • Continued use of the platform Starbuck 88 after the changes take effect will be considered your acceptance of the amended policy.
  • Previous versions of the Privacy Policy are available upon request by emailing our team.
12

Contact Our Data Protection Officer

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our Data Protection Officer (DPO) Starbuck 88:

DPO Email
privacy@starbuck88.ws
Live Chat
24/7 in-platform
Response Time
14 business days

When contacting us regarding personal data, please provide your full name and account number Starbuck 88, and the specific right you wish to exercise so we can process your request more efficiently and accurately.

🔒

Your Data is Safe with Starbuck 88

Play with peace of mind – your privacy and security are our top priority. Join over 500,000 Malaysian players who have trusted Starbuck 88 as their platform of choice.

PDPA 2010 Compliant 256-bit SSL No Data Selling Dedicated DPO
Bahasa Melayu